### Supported web browsers The Licensing Portal is supported on the following web browsers: - Google Chrome - Mozilla Firefox

Note: Microsoft Internet Explorer is not supported.

### **FlexNet log files** FNE license server **log file directory**: `/var/opt/flexnetls/socbu/logs` **Installation** log file: `/tmp/install-fne-date and version information.sh.root.log`

### **FNE server does not start** **The FNE server is installed but cannot be started.** The following error is displayed in the log file: `/var/opt/flexnetls/socbu/logs/flexnetls.log` ``` 00:02:49,408 advantest-fne-server start ... 00:03:02,575 ERROR main Native code loading error java.lang.UnsatisfiedLinkError: /tmp/llsnc-2019.07.1.0-256892-amd64-libconnector.so3 (/tmp/llsnc-2019.07.1.0-256892-amd64-libconnector.so4: failed to map segment from shared object: Operation not permitted) ... ``` The server attempts to use or execute a shared library located in the **/tmp** directory, but execute permissions for executables located in /**tmp** is has not been granted by the noexec option in the mount flags. Check the **/etc/fstab** entry and it should include the noexec option: ``` /dev/mapper/vg00-tmp tmp ext4 defaults,nodev,nosuid,noexec 1 2 ```

**To correct this situation**, ask your IT department to remount the **/tmp** directory without the **noexec** option on all affected FNE license servers.

### **Check license on license server** For checking licenses on a license server, us the FNE Server Viewer. For details see [Monitoring license servers using the FNE Server Viewer](https://lhc.advantest.com/books/flexnet-embedded-licensing/page/monitoring-license-servers-using-the-fne-server-viewer "The FNE Server Viewer is a web-based application that can be used to monitor Advantest license servers."). To verify the installation and license server configuration enter the command: `fne-list-licenses` The tool iterates through the FlexNet Embedded servers defined in **/etc/fne/client.conf** and lists all licenses (used and available). It also provides detailed information about the available licenses including: - Content of the AssetScale tokens - Locking of licenses - Expiry information

Note: The **fne-list-licenses** tool does not show details from cloud license servers.

### **Check for installed version of the FNE software** To check the version of the installed FNE software: `yum info advantest-fne-server` Output example: ``` Loaded plugins: langpacks, search-disabled-repos Installed Packages Name : advantest-fne-server Arch : x86_64 Version : 2024.02.0.0 Release : 17055.el9 Size : 75 M Repo : installed From repo : /advantest-fne-server-2024.02.0.0-17055.el9.x86_64 Summary : FlexNet Embedded Server 2024.02.0.0 for socbu License : Advantest Corporation, 2024 Description : This rpm package provides complete installation of the FlexNet Embedded server version 2024.02.0.0 and startup/shutdown scripts. : : Original packages: flexnetls-x64_linux-2024.02.0.tar.gz Golden_socbu_IdentityClientServerMVEL_ENUM.bin ``` ### **Command line tool for server administrators**

The following commands are available for FNE license server administrators, located in the directory: `/opt/flexnetls/socbu`

**showconfig-fne-server \[options\]**: Displays the configuration of the server. -v option provides more details.
**reset-fne-server \[options\]**: Removes the FNE license database from your system.

To repopulate the FNE license server database with licenses, resynchronize with the Advantest back office.

Options: -force - Forces a full reset. -help - Displays the help information.

Note: After running the **reset-fne-server** tool, the server is **shut down. It must be restarted.**

The **reset-fne-server** command can be used to recover from the following type of errors: ``` ERROR: FNE code 7000001c - Server was not able to process request correctly. ERROR: FNE servercode 33 - Trusted Storage broken, backup/restore exploit detected ``` If the server is not online, after performing the reset, you must download the license container file from the license portal and install it on the server. For details, see [Downloading licenses](https://lhc.advantest.com/books/licensing-reference/page/downloading-licenses "If the FNE license server is not connected to the internet you must manually download the license container from the Advantest License Portal and upload it to the FNE license server.").

### **Accessing the Advantest License Back Office from online license servers** To validate that the **online FNE license server** can reach the Advantest License Portal, from the FNE license server host system, enter the following URL in a web browser: [https://license.advantest.com/](https://license.advantest.com/)

Note: Check the https connection using port 443.

### **Accessing the Advantest License Back Office using a proxy** The FNE server supports communication between the server and the Advantest License Back Office using an http-proxy if required. If you need to access the Advantest License Back Office using a proxy: 1. Open the `/etc/systemd/system/advantest-fne-server.service.d/flexnetls-socbu.conf` file for editing. 2. Add a line using the following syntax, substituting the hostname/IP address and port of the proxy server: **Environment=HTTPS\_PROXY=http://<host>:<port>** For example: `Environment=HTTPS_PROXY=http://myproxyserver.mycom.com:1234` 3. Save and close the file. 4. Restart the FNE server:`sudo systemctl restart advantest-fne-server `

### **Firewall open for Advantest FNE Cloud License Server** To validate if the firewall and the connection to the Advantest FNE Cloud License Server, from the FNE license server host system, enter the following URL in a web browser:: `http://:7070/api/1.0/health` The output would look like this: ``` { "LLS" : { "version" : "2018.02", "buildDate" : "2018-01-30T18:39:07Z", "buildVersion" : "222955", "branch" : "FlexnetLS-2018.02", "patch" : "0", "fneBuildVersion" : "220112", "serverInstanceID" : "05RBLMU6XLGW", "database" : { "connectionCheck" : "success" }, "security" : "enabled", "httpAuth" : "enabled", "licensingSecurityJSON" : "enabled" } } ```