# What is the process for customers after replacing the motherboard?

1. Reset the database with following command
    
    ```
    cd /opt/flexnetls/socbu
    sudo ./reset-fne-server -a
    sudo systemctl start advantest-fne-server
    ```
    
    <div class="code panel pdl conf-macro output-block" data-hasbody="true" data-macro-name="code"><div class="codeContent panelContent pdl"><div><div class="syntaxhighlighter sh-confluence nogutter  java" id="bkmrk--3"></div></div></div></div>
2. Download the overview Excel via License Portal
3. Create a ticket and request the removal of the previous server's registration. 
    - **The customer cannot perform self-rehosting after the motherboard is damaged** and requires GLPT support to remove the registration and return the licenses to entitlement.
4. Proceed server registration after receiving removal confirmation from GLPT, then activate licenses according to overview.