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Frequently Asked Questions
Login
How to get a License Portal login
There is the possibility of self-registration and there is still the possibility to request the setup via form. Self-registration As prerequisite you need a valid entitlement ID of the customer you need access to in the license portal. If available, please do:...
License Portal
What is the License Portal used for? The license portal is used for managing your licenses. The main functionalities are: Activating the licenses you bought to a license server.Moving licenses from one license server to another license server. This function ...
Licensing Reference
Organizational Management
How can I add the customer organization to my License Portal account
Subtopics: How to find available registration keys for a parent organization? How to find which sub-organization a license server is registered under? How can the organization be assigned to the user if the user has already a master organization from th...
General License Questions
1. Content What is an entitlement certificate?What is the expiration date of a license?What is a license?What is a license feature?What is a license product?Is a license server on a virtual machine (VM) supported? 2. Contract licenses What is SSBXSUS_VALUEP...
FNP to FNE/FNX Migration
Connection Issue / License Portal Down
How can I view which organizations are assigned to my account
Procedure: Login to the license portal: https://license.advantest.com/ Click on your name in the upper right corner of the license portal. Example here for user heike.klein - see the yellow circle at the upper right corner: You will get a new page with yo...
FNE and FNX
Remove a bridging license
How can I remove customer organizations which I do not need anymore
If your responsibility changes you probably also need to adapt the organization assignment of your license portal user account. If you need to add organizations, you can follow the description: How can I add the customer organization to my License Portal acco...
FNP
SmarTest Client Information
What can I do, if there is a connection issue with the license portal
There are several types of connection issues: There is a message "server connection lost" message at the top of the license portal. The blue progress bar at the top of the screen is not moving anymore. You are getting an error message with error code 9999...