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There is the possibility of self-registration and there is still the possibility to request the setup via form. Self-registration As prerequisite you need a valid entitlement ID of the customer you need access to in the license portal. If available, please do:...

Subtopics: How to find available registration keys for a parent organization? How to find which sub-organization a license server is registered under? How can the organization be assigned to the user if the user has already a master organization from th...

Procedure: Login to the license portal: https://license.advantest.com/ Click on your name in the upper right corner of the license portal. Example here for user heike.klein - see the yellow circle at the upper right corner: You will get a new page with yo...

If your responsibility changes you probably also need to adapt the organization assignment of your license portal user account. If you need to add organizations, you can follow the description: How can I add the customer organization to my License Portal acco...

There are several types of connection issues: There is a message "server connection lost" message at the top of the license portal. The blue progress bar at the top of the screen is not moving anymore. You are getting an error message with error code 9999...

Use case description: If a bridging license is expiring and if there is no successor bridging license SMT 7 will crash.In most cases the correct licenses have been activated towards the server, but they will not be used automatically by SMT upon expiring bridg...

This can be done via License Portal: Log in to the license portal and click on the “License Management” tab. Then select Re-host Licenses, the first step of rehosting is always removing the licenses from the server first. Which will be used to remove the b...

Here you do not need the license portal, but need to do the action on the FNP license server. For removing the bridging license file from the license server under the /opt/flexlm/license directory: cd /opt/flexlm/licenserm <license file name> Note: if it is...

Subtopics What is an entitlement certificate? What is the expiration date of a license? What is a license? What is a license feature? What is a license product? Is a license server on a virtual machine (VM) supported? What is an entitlement certific...

Subtopics  What is SSBXSUS_VALUEPKG1 used for? What is the Tools package used for? How many Tools packages are on a contract? How many SSBXSUS-VALUEPGK1 are on a contract? What are the differences of SSBXS-TOOLPKG, SSBXS-TOOLPKG-PERSYS, SSBXSUS-VALUEPKG...

Subtopics How to check if the system is synchronized? How to configure RHEL7 with ntp? How to configure RHEL9 with chrony? How to check if the system is synchronized? On RHEL7 the time synchronization is done via ntp and on RHEL9 via chrony. For licen...

Subtopics What is SSBXC-SMT-REL-FNX-NL What is the difference between SSBXC-SMT-REL-NL and SSBXS-SMT-REL-NL What is SSBXC-SMT-REL-FNX-NL SSBXC-SMT-REL-FNX-NL belongs to SSBXC-SMT-REL-NL (SmarTest one-time upgrade license). SSBXC-SMT-REL-FNX-NL is not v...

With FNP licenses can only be locked to a HOSTID or a system serial number. The locking to the HOSTID is not used anymore. With FNE it is also possible to lock the licenses e.g. to the upstream of a device, to device categories, the downstream company, … This...

An FNE client connects to the FNE license server every 20 minutes. And if the connection fails another FNE license server can be connected (if defined in /etc/fne/client.conf) to get the same license.An FNP client tries to connect to the FNP license server eve...

You can check the following: Is the FNE server running? Note: if you have an FNE failover setup, you need to check this both for the FNE primary and the FNE failover servers. Are licenses provided? Note: Using both tools provided in the sections "1. Is...

Installation questions If option fnx is used, why is also v93000-fne-client installed? The fne-client is part of the license software (The client needs to correctly configure the configuration file /etc/fne/client.conf before establishing the connection to the...

Subtopics What FNE commands are available? How do I get a list of FNE licenses available on my FNE license server? How to set up a simple hostname- fne-failover-setup ERROR: The simple hostname (<hostname>) may not contain dots What FNE commands are av...

Do not use the IP address to allow the access to the Advantest Licensing Back-Office at license.advantest.com. Instead of that please use DNS to allow the access to license.advantest.com. Reason is that in January 2026 the IP address will not be fix anymore b...